Page 1 of 1

Error Status Record Size mismatch

Posted: Sun Mar 31, 2024 12:38 pm
by gui_marchioro
Hello all,

KMotion software (v 5.3.2) is issuing an error when I open it.
I am not 100% sure, but I believe it is a firmware version issue.
error_StatusRecordSizeMismatch 2024-03-31 092926.png
Have you seen this issue?

To solve it, can I flash a new firmware version in the "Config & Flash" window from KMotion?
KMotionFlashNewVersion.png
Thanks in advance for the reply

Sincerely,
Guilherme

Re: Error Status Record Size mismatch

Posted: Sun Mar 31, 2024 4:54 pm
by TomKerekes
Hi Guilherme,

Yes flash New Version to Flash the new firmware version to KFLOP. Then Cycle power.

Re: Error Status Record Size mismatch

Posted: Sun Mar 31, 2024 11:44 pm
by gui_marchioro
Hi Tom,

Problem solved. Thanks!

Sincerely,
Guilherme